Frequently Asked Questions | FAQs

What if I need to cancel or change my appointment?

Our cancellation, reschedule, and no-show policies can be found here.

Why do your prices vary by stylist?

We work on a tiered system, our starting prices will vary depending on the stylist, experience, education, time and product.

Do you offer gift cards?

Yes! Gift cards can be purchased in the salon or online. Digital gift cards will be emailed to their recipient. Physical gift cards can be mailed to their recipient or picked up from Exhale... A Salon. 

Gift cards are valid for one year from date of purchase. Not redeemable for cash. 

To purchase a physical gift card and arrange delivery/pickup, please call Exhale... A Salon at (910) 246-5335 or email exhale.booking@gmail.com.

For quick and easy gift-giving, online gift cards can be emailed directly to your recipient. Online gift cards are available in any denomination and for purchase either in-person at Exhale... A Salon or by following the link below.  

PURCHASE AN ONLINE GIFT CARD 

Can I book a consultation if I'm not sure which service I want?

We encourage clients to book a complimentary consultation. Our goal is to give you healthy hair in a style that works for you, your hair, and your lifestyle. We offer a wide range of smoothing treatments and dimensional color using several treatments such as foils and balayage. A consultation is a great way for our stylists to learn more about your vision for your hair and help you decide which services would work best fo you... and your hair.

Complimentary consultations are available through our online booking serviceTo reach us directly, call (910) 246-5335 or email exhale.booking@gmail.com. We look forward to meeting with you soon.

BOOK AN APPOINTMENT 

Are you accepting new clients?

Absolutely! Exhale... A Salon offers complimentary consultations for new clients. Consultations are a great way for our stylists to learn more about you, your lifestyle, your current hair, and your vision for your hair. Our goal is to work together with our clients to give them healthy hair that makes them look and feel amazing.

For more information, visit our New Client page. You can also reach us directly by emailing exhale.booking@gmail.com or calling (910) 246-5335. We look forward to helping you achieve beautiful, healthy hair that you love.

How do I book my appointment online?

From the menu bar, click on 'Book Now' or follow the link below.

Once you enter our online booking system, there's no need to enter a username or password. Simply choose the type of service you'd like to book. Next, choose the stylist you'd like to book your appointment with. Prices vary by stylist (see above for. more information about our tiered pricing structure).

When you're happy with the list of services you'd like to schedule, you'll be prompted to choose a date and time based on our stylists' availability. Confirm your choice(s), and enter your name and contact information. You can also leave a note for our staff. 

You should receive a confirmation message via email or text. And that's it... Appointment scheduled.

 BOOK AN APPOINTMENT 

I'm a stylist (or I'd like to be one). Are you hiring?

We are seeking creative stylists passionate about learning the industry, continuing their education, and gaining experience. Keune Certified educators, Debby Sprankle and Sam McBride are committed to helping you grow your career as a stylist. Both Debby and Sam are highly experienced in color as well as maintaining and repairing damaged hair. 

We are always seeking new talent to grow and build our team. 

If you think you would be a good fit, and are interested in a career at Exhale…A Salon please email resumes to: exhale.booking@gmail.com.