Policies
Collapsible content
cancellations & requests to reschedule
Updated 11.24.25
Due to the overwhelming no-shows, our cancellation policy will temporarily shift for the months of November and December.
Effective immediately:
No-shows will be charged 100% of the scheduled service total.
Cancellations with less than 24 hours’ notice will be charged 50%
We realize that at times unexpected circumstances may require schedule adjustments. If you need to cancel an appointment we respectfully require at least 24 hour notice.
NO SHOWS
No call or no show of appointment will not be refunded.
chemical services & deposits
Effective November 1, 2022, all clients must have a credit card on file in order to book an appointment.
A 50% deposit is required for all services.
Child Safety Guidelines
To ensure the safety and comfort of all our guests, we kindly ask that you keep a close eye on your children, keep them away from the styling chairs, and refrain from putting feet on the sofa and chairs. Additionally, please be mindful of the volume on electronic devices. Thank you for your understanding and cooperation.
Questions/Contact
For questions, please contact us at (910) 246-5335 or exhale.booking@gmail.com.